Pixdeo LTD ("we," "our," or "us") operates the Lunara AI mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when using the App, including:

• Meditation preferences and session history
• Goals and wellness objectives
• Feedback and ratings
• Support communications

1.2 Automatically Collected Information

When you use the App, we may automatically collect certain information, including:

• Device information (model, operating system, unique device identifiers)
• App usage data (features accessed, session duration, frequency of use)
• Performance data and crash reports
• IP address and general location information

1.3 Information from Third Parties

We may receive information from Apple regarding your subscription status and in-app purchases processed through the App Store.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the App
• Personalize your meditation experience using AI
• Process your subscription and manage payments
• Improve and optimize the App's features and functionality
• Understand how users interact with the App
• Respond to your comments, questions, and support requests
• Send you technical notices and updates
• Detect, prevent, and address technical issues and security breaches

3. AI and Data Processing

Lunara AI uses artificial intelligence to personalize your meditation experience. The AI processes your preferences, usage patterns, and feedback to generate customized meditation sessions. This processing may involve:

• Analyzing your meditation goals and progress
• Generating personalized meditation scripts and guidance
• Adapting session content based on your feedback

AI processing is performed securely and in accordance with this Privacy Policy. Your personal meditation data is not used to train general AI models or shared with other users.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers
• AI and machine learning services
• Analytics providers
• Customer support tools

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure cloud infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain processing of your data
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

The App is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

10. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising your rights

We do not sell your personal information to third parties.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights described in Section 7 above. Our legal basis for processing your information includes:

• Performance of a contract with you
• Legitimate interests in providing and improving the App
• Your consent (which you may withdraw at any time)
• Compliance with legal obligations

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Pixdeo LTD
Website: https://lunaraai.app
Email: [email protected]